{"id":14,"date":"2005-10-14T12:16:57","date_gmt":"2005-10-14T19:16:57","guid":{"rendered":"http:\/\/systematic.hrblogs.org\/2005\/10\/14\/user-experience\/"},"modified":"2010-02-18T13:10:46","modified_gmt":"2010-02-18T20:10:46","slug":"user-experience","status":"publish","type":"post","link":"https:\/\/blog.andyscherer.com\/?p=14","title":{"rendered":"User Experience"},"content":{"rendered":"<p>We&#8217;re deep into self service. I&#8217;m now responsible for the user experience. We use many applications &#8211; PeopleSoft HRMS, internally developed applications for compensation and talent, other vendor&#8217;s products for recruiting, time and attendance and more. There aren&#8217;t many standard processes. There are multiple service centers. Is this a headache or a green field?<\/p>\n<p>It looks like I&#8217;m going to travel to a number of cities in the UK, Germany, Japan, Singapore, Australia, Latin America and the US to run focus groups and usability sessions with HRs, managers and employees. I&#8217;d like to hear what you&#8217;d like someone like me to ask. What would you like to have changed? What should we fix? What should we never, never do?<\/p>\n<p>Thanks for your input!<\/p>\n","protected":false},"excerpt":{"rendered":"<p>We&#8217;re deep into self service. I&#8217;m now responsible for the user experience. We use many applications &#8211; PeopleSoft HRMS, internally developed applications for compensation and talent, other vendor&#8217;s products for recruiting, time and attendance and more. There aren&#8217;t many standard processes. There are multiple service centers. Is this a headache or a green field? It [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[286,290,287,288],"tags":[],"class_list":["post-14","post","type-post","status-publish","format-standard","hentry","category-archive","category-hr","category-systematic-viewpoints","category-user-experience"],"_links":{"self":[{"href":"https:\/\/blog.andyscherer.com\/index.php?rest_route=\/wp\/v2\/posts\/14","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/blog.andyscherer.com\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/blog.andyscherer.com\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/blog.andyscherer.com\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/blog.andyscherer.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=14"}],"version-history":[{"count":1,"href":"https:\/\/blog.andyscherer.com\/index.php?rest_route=\/wp\/v2\/posts\/14\/revisions"}],"predecessor-version":[{"id":255,"href":"https:\/\/blog.andyscherer.com\/index.php?rest_route=\/wp\/v2\/posts\/14\/revisions\/255"}],"wp:attachment":[{"href":"https:\/\/blog.andyscherer.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=14"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/blog.andyscherer.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=14"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/blog.andyscherer.com\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=14"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}