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![\"\"](\"\/files\/BigBen_small.jpg\")
<\/p>\nAs I noted below we went through with a Tools upgrade to our PeopleSoft Portal a week back. As soon as our North American users got to work on Monday morning performance took a severe hit, logins took in excess of 2-4 minutes if you could get in at all. We’ve been running at capacity for a while while additions to the operating environment are put into place. Load testing in advance of the upgrade showed that we would lose about 10% of our capacity thanks to the larger code base of the newer version of the Tools. I don’t yet have a post-mortem analysis of what went wrong, I’ve heard a few things from my technology team but it’s not a final verdict yet.<\/p>\n
With that in play, I’ve started my usability tour. On Wednesday I was in the London where I spent time with HRs for the UK and the technology team that runs our EMEA systems. These went well, and the HRs are quite hungry for self-service although not as delivered by PeopleSoft. To hear their management speak of it there are still data quality challenges and integration issues that keep them from giving a go-ahead. I see where Michael has posed a question about data quality on the discussion forum, certainly for us it’s a topic that arouses passions, although I’m not yet close enough to it to speak in an informed manner.<\/p>\n
Dinner and a few pints followed with my tech colleagues, and I had a few hours on Thursday morning to run around and visit some of the classics in London: Big Ben, Covent Garden, Parliament, Picadilly.
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That evening I met my colleagues from New York in Dusseldorf. Friday was back-to-back meetings. In the morning through lunch I worked a focus group of German employees on a new Intranet prototype. After a hearty lunch I spent time with one of the senior HR people for Germany and one of his staff. Unlike the UK, they see self-service as a farther goal. The main challenges for them are the number of manual processes they still support and the need to complete a project to iumprove data feeds to and from their payroll vendor. They’re looking to rework their country HR Intranet site, and I hope to work with them to get the content under a management system so we can work towards personalized delivery.<\/p>\n
My colleagues and I have stayed the weekend, sightseeing and eating. The food is wonderful but shall we say robust. The weather has been cold and misty, but we’re managing fine.<\/p>\n
Tomorrow one of us goes home to NY, and I go to Singapore with the other. I’ll update after that.<\/p>\n","protected":false},"excerpt":{"rendered":"
As I noted below we went through with a Tools upgrade to our PeopleSoft Portal a week back. As soon as our North American users got to work on Monday morning performance took a severe hit, logins took in excess of 2-4 minutes if you could get in at all. We’ve been running at capacity […]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[286,293,290,287,288],"tags":[],"class_list":["post-18","post","type-post","status-publish","format-standard","hentry","category-archive","category-business-culture","category-hr","category-systematic-viewpoints","category-user-experience"],"_links":{"self":[{"href":"https:\/\/blog.andyscherer.com\/index.php?rest_route=\/wp\/v2\/posts\/18","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/blog.andyscherer.com\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/blog.andyscherer.com\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/blog.andyscherer.com\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/blog.andyscherer.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=18"}],"version-history":[{"count":1,"href":"https:\/\/blog.andyscherer.com\/index.php?rest_route=\/wp\/v2\/posts\/18\/revisions"}],"predecessor-version":[{"id":251,"href":"https:\/\/blog.andyscherer.com\/index.php?rest_route=\/wp\/v2\/posts\/18\/revisions\/251"}],"wp:attachment":[{"href":"https:\/\/blog.andyscherer.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=18"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/blog.andyscherer.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=18"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/blog.andyscherer.com\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=18"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}