{"id":96,"date":"2007-09-11T08:23:49","date_gmt":"2007-09-11T15:23:49","guid":{"rendered":"http:\/\/systematic.hrblogs.org\/2007\/09\/11\/social-media-in-the-enterprise-best-practice-3\/"},"modified":"2010-02-09T08:39:11","modified_gmt":"2010-02-09T15:39:11","slug":"social-media-in-the-enterprise-best-practice-3","status":"publish","type":"post","link":"https:\/\/blog.andyscherer.com\/?p=96","title":{"rendered":"Social media in the enterprise &#8211; best practice #3"},"content":{"rendered":"<p>Yesterday I was speaking with a client about collaboration opportunities for a certain community. They described a common scenario &#8211; employees had been given broad access to Sharepoint. Folks rushed out and set up their own spaces, and now nobody collaborates across them. As a result information and knowledge is more hidden than it was before &#8216;collaboration&#8217; became broadly available.<\/p>\n<p>As true with collaboration than many other areas, lack of governance is a sure way to failure.\u00a0 There&#8217;s a common perception in the general public that a site like Wikipedia is a wild west, with anyone and everyone invited to say whatever the heck they want about anything under the sun. While a bit of that may be so, there is in fact a shadow army working within a rules set that generally rights egregious wrongs, often in near real time. Rules are indeed in place and they&#8217;re both explicit and tacit.<\/p>\n<p>A rules set, structure and governance is necessary to ensure the context and health of\u00a0 of a collaboration platform. Volumes have been written about supporting a community, and the subject can run quite deep.\u00a0 For a pragmatic approach to the common problem described above I recommend reading what <a title=\"James Robertson\" href=\"http:\/\/www.steptwo.com.au\/about\/staff\/jamesr\/index.html\">James Robertson<\/a> of <a title=\"Step Two\" href=\"http:\/\/www.steptwo.com.au\/index.html\" target=\"_blank\">Step Two Designs<\/a> posted today,\u00a0 a tidy <a title=\"Column Two\" href=\"http:\/\/www.steptwo.com.au\/columntwo\/archives\/002605.html\" target=\"_blank\">summary<\/a> of four stages that move the adoption of collaborative tools from fragmentation to coherence.<\/p>\n<p><strong>Best practice #3: Collaboration requires a balance of freedom and governance to thrive.<\/strong><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Yesterday I was speaking with a client about collaboration opportunities for a certain community. They described a common scenario &#8211; employees had been given broad access to Sharepoint. Folks rushed out and set up their own spaces, and now nobody collaborates across them. As a result information and knowledge is more hidden than it was [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[286,293,294,287],"tags":[],"class_list":["post-96","post","type-post","status-publish","format-standard","hentry","category-archive","category-business-culture","category-social-media","category-systematic-viewpoints"],"_links":{"self":[{"href":"https:\/\/blog.andyscherer.com\/index.php?rest_route=\/wp\/v2\/posts\/96","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/blog.andyscherer.com\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/blog.andyscherer.com\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/blog.andyscherer.com\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/blog.andyscherer.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=96"}],"version-history":[{"count":4,"href":"https:\/\/blog.andyscherer.com\/index.php?rest_route=\/wp\/v2\/posts\/96\/revisions"}],"predecessor-version":[{"id":154,"href":"https:\/\/blog.andyscherer.com\/index.php?rest_route=\/wp\/v2\/posts\/96\/revisions\/154"}],"wp:attachment":[{"href":"https:\/\/blog.andyscherer.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=96"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/blog.andyscherer.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=96"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/blog.andyscherer.com\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=96"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}