I’m still trying to work it out, but in no order:

• Complete UI alignments
• Schedule ongoing usability testing of key apps
• Standardize delivery and presentation of learning, ‘help’ and documentation
• Scope out a review of customer experience with the service centers and action the results
• Re-architect HR intranets to support personalized information delivery
• Strengthen the role of the usability team within the SDLC

I fully expect to find myself looking at this post later this year and being in some way amused by it!

This entry was posted on Thursday, January 11th, 2007 at 9:09 am and is filed under Archive, Strategy, Systematic Viewpoints. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.